A 99.9% Server Uptime
The main benefit of constructing your own shared web hosting platform is that you don’t have to be worried about compatibility issues – you set up a special set of software applications in such a manner as to be compatible with a given set of hardware parts. The end result is something significantly more solid and reliable, since there are fewer possible chances of failure. We’ve set up our cloud hosting system atop time–tested hardware parts as well as a heavily tweaked version of Security–Enhanced Linux in order to set up a really risk–free environment for your personal web sites.
That is why, with each of our shared web hosting packages we offer a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
To be able to deliver a quality hosting service, you can scarcely trust the default network configuration in a datacenter. We have set up our own custom network to ensure the very best connection speed with the outside world.
And because of this, no matter which datacenters you opt for: our US datacenter, our UK datacenter, in our FI datacenter, in our Eastern Europe datacenter or our AU datacenter, you will take advantage of a guaranteed 99.9% network uptime. And this guarantee applies to all hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, if it is your cash on the line, you cannot feel truly secure. This is the reason why, with all our cloud hosting plans we offer a 30–day money–back guarantee. In the event that you don’t feel satisfied with our hosting service or in case you have to get an even more robust hosting solution, such as a VPS servers or a dedicated servers – we will give you your money back in full, without obscure fees or reimbursement taxes.
24/7 Technical Support
We have mindfully handpicked each individual member of our 24x7 support team to ensure that we can offer the very best customer support service you can possibly get. Each one of our technicians has lots of years of experience dealing with hosting accounts behind his back, therefore they know very well what they are doing. Moreover, they’re available to you 24x7 – you’ll be able to call them at any time and they will respond back to you as quickly as possible.
Their average response time is just twenty minutes, while with other hosting distributors you need to wait around for days. Moreover, we offer you a 1–hour response time guarantee. No matter what happens, your inquiries will be answered in under 60 minutes.