Customer Support Channels
A 1–hour Response Guarantee
Offering high–quality support in time is our main priority, so that we back up each shared web hosting plan with a one hour ticket response warranty. When you post a ticket or drop a message, our customer customer assistance team will do their best to offer the most appropriate answer to your issue and to offer you advice in due time.
A Top–quality Support Service
Our tech support service is offered by a group of proficient consultants who will be able to answer your question quickly. You are able to make contact with the tech support team staff by starting a support ticket from your Hosting Control Panel or by submitting us an email. On working days, you may also call us on the phone or take advantage of the live chatting solution.
An Intuitive Help Section
If you require assistance while working on your sites within the Control Panel, you’ll be able to always select the Help button and track down your question in the variety of content articles that will pop up. We have also turned almost all the articles and reviews into movies. The list of training videos will show up if you select the Videos key available in each section.