1 hour ticket response
Timely assistance is our highest concern and that is why we’ve got a team of professional client support engineers who will be happy to provide a quick solution to any question that you might possibly have. Just post your support ticket from your Hosting Control Panel and we will respond within 60 minutes at the latest. Actually, we strive hard and aim for a twenty–minute trouble ticket response time.
A Premium Tech Support Service
We have a team of web hosting support techs who are eager to answer all your inquiries anytime you require help. The majority of our support engineers have lots of years of experience in the shared web hosting business, which suggests that you can always rely on rapid and exhaustive answers to your queries.
An Easy–to–Navigate Help Center
Integrated into the Hosting Control Panel is an intuitive Help Center, which offers various sources of information. You can browse through a regularly updated knowledge base offering web hosting account management articles and site management articles, watch our how–to video tutorials or have a peek at the F.A.Q. section.